Effective Date: January 1, 2025
Company Contact
ThinMD MedSpa
1351 13th Avenue South, Suite 110, Jacksonville Beach, FL 32250
11700 San Jose Blvd, Suite 5, Jacksonville, FL 32223
Phone: (904) 694-0992
Email: staff@thinmdmedspa.com
1) Acceptance of Terms
By accessing this website, scheduling an appointment, creating an account, or purchasing any product or service from ThinMD MedSpa, you agree to these Terms and Conditions. If you do not agree, do not use this website or our services. ThinMD MedSpa may update these Terms at any time. Changes are effective upon posting. Continued use signifies acceptance of the updated Terms.
2) Eligibility and Appropriate Use
This website and services are intended for adults. By using this website, you represent that you are at least 18 years old, or the age of majority in your jurisdiction. You agree not to misuse the website, interfere with its operation, or attempt to access data without authorization.
3) Medical Content and Emergency Use
Information on this website is for educational purposes only, not medical advice. No content is intended to diagnose, treat, cure, or prevent any disease. Always seek the advice of a licensed healthcare professional before starting or changing any treatment, medication, diet, exercise, or wellness program. The website is not for emergencies. If you believe you are experiencing a medical emergency, call 911 immediately.
4) No Provider-Patient Relationship Created by the Website
Communications through the website, contact forms, email, or social media do not create a provider-patient relationship. A provider-patient relationship is established only when you are seen by a licensed provider and are accepted for care, consistent with applicable law and clinic policies.
5) Scheduling, Appointments, and Cancellations
Scheduling policies, including cancellation, no-show, and rescheduling rules, are maintained by ThinMD MedSpa and may vary by service type. By booking, you agree to comply with the current scheduling and cancellation policies that apply at the time of your appointment. Ask our team for the most current policy before booking if you have questions.
6) Products, Services, Pricing, and Availability
Services and products, including descriptions, pricing, and availability, may change at any time without notice. Quotes are not guarantees of price or availability until confirmed at the time of purchase. Taxes and applicable fees are added at checkout when required by law. ThinMD MedSpa may refuse or cancel orders, limit quantities, or correct errors, including after an order is submitted but before fulfillment.
7) Payment, Financing, Refunds and Promotions
Payment terms are presented at checkout or point of service. If you opt to use third-party financing, you authorize ThinMD MedSpa to share necessary information with the financing provider to process your application and servicing. Promotional offers and discounts are subject to terms stated in the offer and may be modified or withdrawn at any time. Due to the significant time investment of our staff, the costs of medical products and supplies, and a variety of business and medical-legal considerations, ThinMD MedSpa generally does not offer refunds for services or products once they have been rendered, purchased, or shipped. Exceptions will only be made when required by applicable local, state, or federal law.
8) Gift Cards and Credits
Gift cards and store credits issued by ThinMD MedSpa are redeemable only for eligible products and services at ThinMD MedSpa locations, are not reloadable, and are not redeemable for cash except where required by law. Lost or stolen cards will not be replaced. Additional terms may apply at the time of issuance.
9) Testimonials and Individual Results
Testimonials, case descriptions, before-and-after photographs, and patient stories reflect individual experiences. Results vary from person to person. No outcome is promised or guaranteed.
10) User Accounts and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify ThinMD MedSpa immediately of any suspected unauthorized access. ThinMD MedSpa may suspend or terminate accounts that violate these Terms or present security risks.
11) Electronic Communications, E-Sign Consent, and SMS Texts
By providing contact information, you consent to receive communications regarding appointments, services, products, and account updates by phone, text message, and email. Message and data rates may apply. You can opt out of non-essential texts by replying STOP to any message. Electronic signatures and records related to your use of this website and services are valid to the fullest extent permitted by law.
12) Intellectual Property and Use of Website Content
All content on this website, including text, graphics, logos, icons, images, audio and video clips, digital downloads, data compilations, and software, is the property of ThinMD MedSpa or its licensors and is protected by applicable intellectual property laws. You may view and print a single copy of publicly available pages for personal, non-commercial use only, and you must retain all copyright notices. Any other use, including modification, distribution, reproduction, or republication, is prohibited without prior written consent from ThinMD MedSpa.
13) User Submissions and Feedback
Other than Protected Health Information collected in clinical contexts, any information you submit to the website, including questions, comments, suggestions, reviews, ideas, images, or other materials, will be treated as non-confidential and non-proprietary. By submitting such content, you grant ThinMD MedSpa a royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, display, perform, modify, transmit, and distribute the content in any medium, subject to applicable law. You are responsible for your submissions, and you represent that you own or have the right to share them.
14) Prohibited Conduct
You agree not to:
Use the website for any unlawful purpose,
Attempt to gain unauthorized access to systems or data,
Introduce viruses, malware, or harmful code,
Interfere with or disrupt the website or servers,
Scrape, harvest, or collect information by automated means without consent,
Impersonate any person or misrepresent your affiliation with any person or entity.
15) Third-Party Sites and Services
The website may contain links to third-party websites or integrate with third-party services. These are provided for convenience. ThinMD MedSpa does not control and is not responsible for the content, policies, or practices of third parties. Access third-party sites at your own risk.
16) Accessibility
ThinMD MedSpa strives to make its digital properties reasonably accessible. If you experience difficulty accessing content, contact us at (904) 694-0992 or staff@thinmdmedspa.com, and include a description of the issue and the assistive technology you use.
17) Privacy
Personal information is handled in accordance with ThinMD MedSpa’s Privacy Policy and, for health information, in accordance with the HIPAA Notice of Privacy Practices. The HIPAA Notice is published separately and provided upon request.
18) Disclaimers of Warranties
Your use of the website, content, products, and services is at your sole risk. The website and all information made available through it are provided on an “as is,” “as available” basis. To the fullest extent permitted by law, ThinMD MedSpa disclaims all warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. ThinMD MedSpa does not warrant that the website will be uninterrupted or error free, that defects will be corrected, or that the website or the servers are free of viruses or other harmful components.
19) Limitation of Liability
To the fullest extent permitted by law, ThinMD MedSpa, its affiliates, officers, directors, employees, agents, and contractors are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising from or related to your use of the website, content, products, or services. If ThinMD MedSpa is found liable for any claim arising out of these Terms, ThinMD MedSpa’s total liability shall not exceed the amount you paid, if any, for the product or service that gave rise to the claim during the twelve months preceding the event.
20) Indemnification
You agree to indemnify, defend, and hold harmless ThinMD MedSpa and its affiliates, officers, directors, employees, agents, contractors, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to: your use of the website, your violation of these Terms, or your violation of any rights of another person or entity.
21) Children’s Protection and Privacy
This website is not directed to children under 13 years of age. ThinMD MedSpa does not knowingly collect personal information from children under 13 through the website. Parents and guardians should supervise children’s internet use. If ThinMD MedSpa becomes aware that a child under 13 has provided personal information through the website, ThinMD MedSpa will delete it consistent with applicable law. Clinical services for minors, where permitted by law, require consent by a parent or legal guardian and are governed by applicable privacy laws.
22) DMCA Notice for Copyright Infringement
If you believe that content on this website infringes your copyright, send a written notice with the following information: your contact details, identification of the copyrighted work, identification of the material claimed to be infringing with sufficient detail to locate it, a statement of good-faith belief that use is not authorized, a statement under penalty of perjury that the information is accurate and that you are the copyright owner or authorized to act on the owner’s behalf, and your physical or electronic signature. Notices can be sent to staff@thinmdmedspa.com or to the Jacksonville Beach address above.
23) Termination and Suspension
ThinMD MedSpa may suspend or terminate access to the website or services at any time for any reason, including violation of these Terms, suspected fraud, or security risks. You may stop using the website at any time. Sections that by their nature should survive termination will survive.
24) Governing Law, Venue, and Jurisdiction
These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. You consent to the exclusive jurisdiction and venue of the state and federal courts located in Florida for all disputes arising out of or relating to these Terms or your use of the website, products, or services.
25) Severability, Waiver, and Entire Agreement
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect. No waiver of any term by ThinMD MedSpa is a continuing waiver of that term or any other term, and a failure to assert any right under these Terms does not constitute a waiver. These Terms, together with any policies referenced here, constitute the entire agreement between you and ThinMD MedSpa regarding website use and supersede any prior or contemporaneous communications.
26) Assignment
ThinMD MedSpa may assign its rights and obligations under these Terms without restriction. You may not assign your rights or obligations without prior written consent from ThinMD MedSpa.
27) Changes to Terms
ThinMD MedSpa may revise these Terms at any time. The “Effective Date” will be updated when changes occur. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
28) How to Contact ThinMD MedSpa
Questions about these Terms can be directed to:
ThinMD MedSpa
1351 13th Avenue South, Suite 110, Jacksonville Beach, FL 32250
(904) 694-0992
Email: staff@thinmdmedspa.com
10950 San Jose Blvd, Suite 41, Jacksonville, FL 32223
(904) 619-0130
Email: staff@thinmdmedspa.com
